How to attract, retain, engage and convert customers into repeat business – using Total Search

In today's digital marketplace, brands are constantly having to respond to rapidly changing customer demands while keeping up with accelerating advancements in tech. In the world of paid and organic search, the two disciplines are often siloed, making it difficult to obtain a joined-up view of the customer and provide a search experience to match. To help you connect the dots, you might want to consider Total Search – a data-led approach that aligns PPC and SEO activities to attain shared brand goals and fuel a wider customer experience rather than a point of conversion.

Download this free report, crafted in partnership with the data experts at Merkle, to explore:

  • Why having a siloed paid and organic activity is harmful for the industry
  • The importance of unifying your data and search teams to provide a Total Search function
  • The unique opportunities and hurdles presented by Total Search for every brand
  • How to properly utilise the medium of search in its entirety to acquire and service customers throughout the funnel

Campaign News

Cheil UK's Rikke Wichmann-Bruun lands new role

She was previously chief executive of MRM UK.

Posted on 12 May 2026 | 4:59 pm

World Cup 2026 round-up: Adidas, Coca-Cola, Samsung and more

Tournament kicks off on 11 June.

Posted on 12 May 2026 | 2:00 pm

TikTok to launch paid, ad-free tier in UK

TikTok becomes the latest social media platform to allow users to opt-out of targeted advertising for a fee, though creators will still have access to this audience via sponsored content.

Posted on 12 May 2026 | 12:00 pm

Would you like to get involved with Campaign Insight?

You can view our Media pack here

Or if you’d like to have a good old conversation with a human being, feel free to get in touch with Andy McArthur on +44 (0) 208 267 8074;or email him at Andrew.McArthur@haymarket.com

share